These terms and conditions govern the customer’s use of goods and services provided by the seller, hereinafter referred to as the seller.
These terms and conditions apply to all sales from the seller as long as nothing else is agreed in writing between the parties.
Prices and Payment
Prices are quoted in NOK and include VAT, incl. 15/25% unless otherwise stated.
The site is updated daily which guarantees that prices are always current.
We offer payment by credit or debit card.
The Seller reserves itself for any errors that may occur due to technical or human error.
We offer the following payment methods for individuals:
It is the highest discount on the product at any given time. This means that discounts cannot be combined with each other.
This applies to all types of discounts, offers, promotions, etc.
The price is handled automatically by our system.
Discount codes are active for a given period of time and will not be valid beyond this.
It is the buyer’s responsibility to ensure that the address provided when ordering is correct.
The delivery time is normally 1-3 business days , depending on the time of day the order is made and whether the goods are in stock.
The customer will be notified when the goods have been dispatched.
If the item is damaged upon delivery, this must be reported to the seller as soon as possible and preferably on the day of arrival via E-mail. It is important that you notify us in full of any damage that has occurred. If you see that the packaging is damaged at the time of delivery, you should also report this directly to the person from whom you have acknowledged the package. For uncollected packages / letters (for example, postal charges) sent in return (will not be redeemed), the customer will be charged for shipping / return shipping as well as service fee of 500 kr. Seller will never pay return shipping for customer, so if the customer sends us a package in return the cost will accrue to the customer and not the seller.
If your order qualifies for free shipping, this only applies up to 1 package and / or 35 kg – whichever comes first.
The person who is registered as a customer with the seller is responsible for payment of the services the seller or the seller’s partners provide according to these terms.
Before reporting errors to the seller, the customer should check whether the error is due to conditions on the customer’s side.
If the customer can prove that the product does not work the way the seller has described it to do, the customer must report this to the seller so that the seller can take remedial action.
The customer loses his right to make a defect if he fails to notify the seller within a reasonable time after he has discovered or should have discovered the defect.
The seller shall, as soon as possible after becoming aware of a defect in the product supplied by the seller, take measures to rectify the defect. If the customer, on his own initiative, takes measures to rectify the defect beyond what was agreed with the seller, the seller does not pay these expenses.
Right to repeal
The Act only applies to consumer purchases. Return costs are borne by the consumer (cf. Section 15, first paragraph, of the Right to Repeal Act).
The seller is only liable for loss of the goods, if any defects are found. This does not apply, however, if the seller proves that the defect is due to circumstances beyond the seller’s control, and which the seller could not reasonably be expected to avoid or overcome the consequences. The seller is not responsible for indirect losses due to defects unless the loss is caused by gross negligence or intention on the part of the seller. In the case of consumer purchases, the terms cannot be inferior to the terms of the law, cf. Consumer Purchase Act of 2002-06-21 no. 34.
Changes in terms and conditions
Seller reserves the right to change these terms, including as a result of changes to the law.
If the seller is prevented from delivering or making a mandatory delivery or if such a duty of delivery is unreasonably burdensome as a result of labor conflict or any other circumstance when the parties cannot control it such as fire, war, mobilization or unforeseen military summons of similar scope, requisition, seizure , currency restrictions, riots, scarcity of means of transport, general scarcity of goods, restriction on the supply of power, and deficiencies or delays in deliveries from subcontractors or manufacturers as a result of such circumstances referred to in this paragraph are exempt from all other liability than in the case of a claim and credit it to the defective item’s associated purchase price.
All customer information is handled with great discretion and will under no circumstances be passed on to outsiders.